What forms of payment do you accept?
We accept all of the following payments: Cash, Visa, Master Card, American Express, Discover, PayPal and Check. If you are paying by check, we must receive payment in full two weeks prior to your event or transportation date.
For the NBA Games, the final payment is generally due 3-4 weeks prior to the game and therefore we can only accept a check as your final payment 4 weeks prior.
All check payments will require an additional $35.00 fee. This fee will be returned to you once the funds have been cleared. Should the funds not clear for any reason, we will put the $35.00 towards any fees we are accessed.
What is your refund policy?
All of our services require a non-refundable deposit. For our NBA games and Tours, should you cancel after full payment has been made, if we are able to to sell your space we will return your payment minus the deposit. If we are unable to sell your space you will forfeit your payment.
For events, a 50% non-refundable deposit is required. Should you cancel your event after the deposit is made, you will not be required to make any further payments. Cancellation must be in writing and must be made no later than 30 days prior to the event. If cancellation occurs in less than 30 days prior to your event, you will be responsible for your remaining balance in full.
Our transportation refund policy will be updated in the fall of 2017